WILL FAMILY CARE LIMITED       

Will Family Care Limited specializes in providing exceptional domiciliary care services for adults aged 65 and older who are living with dementia in Milton Keynes and its surrounding areas. Our comprehensive market research reveals a substantial demand for high-quality home care services, particularly among clients who have expressed dissatisfaction with current providers. By employing a team of highly trained professionals and implementing responsive management practices, we aspire to establish ourselves as the premier choice for domiciliary care in the region, dedicated to enhancing the quality of life for our clients and their families.

Welcome To Will Family Care

At Will Family Care Limited, our mission is to deliver exemplary, person-centred care that empowers our clients to maintain their independence while enhancing their quality of life. We are committed to providing bespoke support that honours everyone’s unique needs, cultural backgrounds, and personal preferences. By cultivating a safe, nurturing, and dignified living environment, we strive to foster not only physical well-being but also emotional and social fulfilment for those we serve.

About Us

Will Family Care Limited is dedicated to providing exceptional domiciliary care services for vulnerable adults aged 65 and older suffering from dementia in Milton Keynes and its surrounding areas. Through extensive market research, including a thorough SWOT analysis of local competitors and insightful consumer interviews, we have identified a pressing need for high-quality care services in this region and surrounding areas. By employing highly skilled and well-trained staff, coupled with organized and responsive management, we aspire to become the premier choice for domiciliary care, setting standards of excellence in compassionate support for our clients.

Registered Manager and Nominated Individual

Nyasha Mutsawu has over 18 years of experience in the Health and Social Care sector, including roles in NHS hospitals, domiciliary care, residential homes, and dementia nursing services. With a clean DBS record, she is well-qualified to manage regulated Personal Care activities.

She holds an Undergraduate Degree in Criminology, an NVQ Level 3 Diploma in Health and Social Care, an Access to HE Diploma, and an MSc in Adult Nursing. Her background includes 14 years as a Health Care Assistant and 4 years as a Senior Carer/Team Lead, providing a strong understanding of the Health and Social Care Act 2008 and best practices.

Nyasha’s leadership experience includes assessments, care coordination, and collaboration with multidisciplinary teams. She is also skilled in staff recruitment, training, supervision, and operational planning.

Operations Management

Will Chard is an accomplished banking and finance professional with extensive experience in roles such as Customer Service Advisor, Disputes Resolution Analyst, and as a Team Manager in Fraud and Consumer Disputes. Renowned for exceeding business objectives, he is adept at operational management and planning, effectively navigating change while ensuring business continuity.

A strong advocate for team development, Will is skilled in coaching and mentoring, fostering a culture of growth in fast-paced environments. He possesses deep expertise in regulatory compliance, fraud prevention, and effective communication, complemented by significant experience in investigatory processes.

With over five years in leadership, Will employs adaptable management techniques to empower his team and drive operational excellence. He holds an AAT Level 3 qualification in accountancy and is pursuing a diploma in Business Operations. His career aspiration is to drive transformative change in business and financial services, with a focus on risk management and customer-centric solutions.

Services

We offer customizable care plans tailored to meet each client’s unique needs, with varying visit durations and frequencies. Our comprehensive personal home care services assist the elderly with daily routines that may have become challenging to manage independently.

We will implement monthly audits and annual reviews to uphold service quality and adapt to the evolving needs of our clients. Our comprehensive services will encompass personal care, medication assistance, and support with daily living activities.

Personal care

Oral Hygiene

Medication management

Shopping support

Assistance with washing and shaving

Meal preparation and feeding assistance

Toileting and incontinence care

Contact Us

Company Ownership

Will Family Care Limited is a Private Limited Company co-founded by Nyasha Mutsawu, who serves as the Registered Manager, and Will Chard, who handles Operational Management. Together, they work to ensure effective and efficient service delivery.